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Is Quick View Plus 12 supported on 64-bit operating systems?
Yes. There are 64-bit versions available of Quick View Plus 12 Standard and Professional Editions that support the Windows 7 64-bit operating system.
Quick View Plus 12 is also supported on Windows 7 (32-bit version), Windows Vista (32-bit version), and Windows XP. Previous versions of Quick View Plus are only supported on the operating systems specified in the literature shipped with the product.
We continually work to update Quick View Plus. Please check our website periodically for updates about future versions of Quick View Plus.
How can I determine if my Microsoft Windows 7 operating system is 32-bit or 64-bit?
You can see if it is 32-bit or 64-bit by looking in the basic system information screen. In Windows 7, you may access this by going to Start > Control Panel. Select the option for System and Security, then System. Alternatively, you may right click on “Computer” from the Start Menu and select ‘Properties’ from the right click context menu. The version of your operating system will be listed under ‘System Type’.
Why doesn’t the integration with Internet Explorer seem to be functioning correctly?
Quick View Plus 12 64-bit browser integration only supports Internet Explorer 8 or 9 64-bit. If you are running the 32-bit version, the integration will not function.
How can I tell which version of Internet Explorer I am running?
Go to the Help menu option (looks like a question mark) and then select About Internet Explorer. It will denote the version and if it is 64-bit.
Why are Internet Explorer 8 and 9 64-bit the only browser integrations supported by Quick View Plus 12 64-bit?
Quick View Plus 12 as a 64-bit application is only able to integrate with other 64-bit applications. As such, other browsers that are only available in 32-bit versions are not available for integration.
How do I launch the 64-bit version of Internet Explorer on my Windows 7 64-bit computer?
You may launch the 64-bit version of Internet Explorer from C:\Program Files\Internet Explorer\iexplore.exe. The default Internet Explorer launches from C:\Program Files (x86)\Internet Explorer\iexplore.exe is the 32-bit one.
Why does the 64-bit version of Quick View Plus 12 support integration with fewer applications than older versions?
Quick View Plus 12 64-bit only supports integration with other 64-bit applications. Applications which are currently only available in 32-bit versions, such as Mozilla Firefox and Adobe Acrobat, will not integrate with the 64-bit edition of Quick View Plus 12.
Can Quick View Plus be installed on a network?
Yes, the network version of Quick View Plus can be deployed silently over a network via scripted installs or with your own deployment tools. The network version allows the network administrator to control which features of the program to which users will have access.
Can I upgrade to Quick View Plus 12 from a previous version?
Yes, upgrades are available if you own Quick View Plus 10 or higher. For single copies, an upgrade to Quick View Plus 12 Standard Edition is available for $23 from our software store. If you own Quick View Plus 9 or earlier, you will need to purchase a full license of Quick View Plus 12 Standard Edition. To upgrade a site license, please contact us at (877) 829-7325 or sales@avantstar.com for complete volume license upgrade pricing.
If you would like to upgrade to Quick View Plus 12 Professional Edition, please contact us at (877) 829-7325 or sales@avantstar.com for complete volume license upgrade pricing.
Can I use Quick View Plus in conjunction with a third-party program?
Yes, but you will need to purchase licenses of Quick View Plus 12 Professional Edition. Please contact us at (877) 829-7325 or sales@avantstar.com for complete details.
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